WHERE DO YOU SHIP FROM?

All orders are shipped from China. We cover all delivery costs including customs duties and tariffs to many countries including the US and the EU.

HOW LONG DOES SHIPPING TAKE?

US & Australia: 1 - 2 weeks.

Rest of World: 2 - 3 weeks depending on your region and the shipping option selected. Please note transit delays may occur at your local customs for reasons beyond our control.

Tracking Information: Customers receive a tracking code when their order is fulfilled so that they can to track the order in transit.

In the unlikely event that your package is lost, we will offer to send an identical replacement package free of charge after 45 days.

ARE THERE ANY CUSTOMS FEES?

For orders delivered within Australia, 10% GST is automatically applied at the checkout as required by the Australian Taxation Office.

Unfortunately, we are not able to ship to the following countries:

• Reunion, Burkina Faso, Côte d'Ivoire, Rwanda, Mozambique and Seychelles (shipment service disruption)
• Ukraine, Russia and Iran.
• Malaysia (Le Art Shop has exclusivity)